Founded in 1854, the Baltimore Jewish Community Center (JCC) has evolved into an organization of vitality and diversity. In keeping with its Jewish values, the JCC is committed to enhancing the general welfare of the total community. If you are looking for a job where the work environment is both stimulating and supportive and the mission is focused on promoting and strengthening Jewish life and values, then the JCC could be the place for you.
Inspired by the work we do every day, the JCC is an organization centered by Jewish values and focused on creating meaningful experiences and opportunities to enrich, connect, and positively impact our community.
We pride ourselves on our inclusive and welcoming workplace and celebrate the diversity of our employees.
We value all members of our team in a supportive environment in which everyone is treated with appreciation and respect and positioned to do their best work every day.
SUMMARY:
Under the supervision of the Senior Director of J Camps, The J Camps Admin and Outreach coordinator is responsible for providing administrative support for the J Camps department. This role involves working closely with J Camp families and J Camp staff to ensure that registrations, paperwork, and payment information are accurate and properly entered into the J Camps software systems. The coordinator also oversees J Camps community engagement and maintains relationships with partner organizations. Additionally, this position is responsible for creating systems to maintain organization of both camper and staff information and paperwork, as well as preparing and sharing rosters and reports as necessary.
WHAT YOU WILL DO: - Communicate professionally and effectively with parents, campers, directors and JCC staff.
- Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids
- Work with the camp team to implement a recruitment plan to attract new camper families.
- Implement a lead follow-up protocol and ensure consistent follow-through for J Camps and J Kids
- Send monthly birthday cards to J Camps families to maintain engagement
- Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings.
- Accurately input payment and additional camper information into our J Camps CRM systems including CampMinder and Salesforce/Traction Rec.
- Collaborate with the HR department to manage and collect seasonal staff paperwork.
- Work with Assistant Director of J Camps to plan recruitment events
- Create camper recruitment events such as the Howard County reunion
- Lead the planning of the annual staff reunion
- Implement system for collecting and organizing camper and staff forms
- Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies
- Supervise seasonal camp administrative staff
- Collaborate with the Assistant Director of J Camps to complete the following tasks in CampMinder:
- Create and distribute weekly rosters and reports to all J Camps Directors during the summer.
- Review and finalize new camper registrations and process applications.
- Manage CampMinder reports including but not limited to, bunking, transportation, carpool, and busing capacity reports.
- Oversee the camper waitlist and communicate with waitlisted families.
WHO YOU ARE:
- Strong customer service skills
- Prior experience in an administrative capacity preferred.
- Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines.
- Desire to make a positive impact on the lives of young people.
- Demonstrated ability to communicate effectively with parents and campers.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Highly organized, with a strong emphasis on attention to details.
- Prior experience in managing paperwork and office files is a plus.
- Prior experience working in a summer camp or youth-oriented setting is preferred.
- Flexibility to work some evenings and weekends; full availability required during the camp season, (May- August), with no vacation during that time.
- Comfortable with Jewish traditions and practices.
- Proficient in Microsoft Office Suite, including Excel, Word and Outlook
PHYSICAL SKILLS AND WORK ENVIRONMENT:
While performing the duties of this position, the employee is regularly required to use hands to manipulate objects, or tools, and controls, and to communicate verbally or hear. The employee is frequently required to sit and reach with their hands and arms. The role requires sufficient mobility to assist others with limited mobility. The employee must be physically capable of responding appropriately in situations where participant behavior requires physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs.
Occasional lifting and/or moving up to 25 pounds may be required.
COMPENSATION AND BENEFITS:
Salary (or Salary Range): $18.50 $20.00 per hour
Benefit & Perks: The JCC offers a comprehensive benefits package including generous time off, paid holidays, health, dental and vision insurance, 401(k) employer match, FSA/HSA options, life insurance, long term disability, complimentary membership to the Jewish Community Center, discounts on programs including preschool and summer camp, and wellbeing programming.
This job description is not intended to be all-inclusive, and the incumbent will also perform other reasonably related business duties as assigned by supervisor or other management, as required. The JCC reserves the right to revise or change job duties as the needs arise. This job description does not constitute a written or implied contract of employment.
The Jewish Community Center of Greater Baltimore is proud to be an equal opportunity employer. In keeping with our Jewish values, we are dedicated to a policy of nondiscrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law. We welcome everyone interested in our mission to join us. If you require accommodation, please contact us and we will make every effort to meet your needs.
The Associated: Jewish Community Federation of Baltimore and its Agencies are equal opportunity employers, dedicated to a policy of non-discrimination in employment on the basis of race, religion, color, sex, sexual orientation, gender identity or expression, national origin, age, marital status, citizenship, veteran's status, physical or mental disability that does not prohibit the performance of essential job functions (with or without reasonable accommodation) or any other basis protected by federal, or applicable, state or local law.
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