Job Summary
To assist the Support Staff Manager with supervising and supporting Support Staff in the Community Based Supports, High School Transition and Supported Employment Programs.
Job Responsibilities
- Provide general and onsite training for new hires and for all staff on an annual and as needed basis
- Supervise Support Staff, including meetings, phone calls and visits during work hours, as determined by the Director of Disability Services
- Assist support staff with scheduling and other logistics, problem solving, conflict resolution and emergencies during work hours
- Collaborate with Support Staff Manager on staff, client and worksite issues
- Assist Support Staff Manager with staff and client scheduling, reviewing of client documentation, mandatory in-services
- Assist Support Staff with updating and maintaining Work Site Information Sheets for clients receiving job support
- Conduct routine site visits on a quarterly basis or as needed to connect with Support Staff, clients and the clients’ community partners
- Maintain working relationships/partnerships with clients, families, worksites and school personnel
- Collaborate with Support Staff Manager to compose and administer performance reviews for all Support Staff.
- Substitute for Support Staff when necessary
- Assist with Support Manager’s responsibilities when necessary
- Perform other duties within the role of Support Staff Assistant Manager
Required Education & Experience
Minimum education required; cite years & type of experience.
Bachelor’s degree in psychology, sociology, counseling, or related field or two years of related experience in related field
Additional Technical Requirements
Specific knowledge and skills.
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- Ability to interact with clients, families, employers, and professional staff in a compassionate and professional manner.
- Flexible, self-motivated and independent
