Job Details
Level
Experienced
Job Location
5601 S. Braeswood - Houston, TX
Position Type
Full Time
Job Summary
The Director of Health & Fitness is responsible for overseeing all operations within the Evelyn Rubenstein JCC Fitness Department, located in a state-of-the-art facility that opened in 2023. The center features four fitness studios offering over 70 weekly group exercise classes and serves a membership of more than 8,000 individuals. Key responsibilities include developing innovative programs, managing personal training, group exercise, and mind-body classes, leading marketing initiatives, and ensuring exceptional member services, including onboarding and fitness center member childcare.
Qualifications And Skills
Program Development and Growth:
Develop and implement innovative strategies to expand the Fitness Department, including specialized fitness programs, wellness and nutrition initiatives, special events, and collaborative programs with other JCC departments and Community Partners.
Foster a dynamic and cutting-edge fitness environment that appeals to diverse demographics and incorporates the latest industry trends.
Staff Management
Recruit, train, and supervise personal trainers, group exercise instructors, and kidcare counselors, ensuring high-quality work and excellent member service.
Provide direct supervision to the Fitness and Recreation Operations Manager and Group Exercise Coordinator and personal trainer team.
Conduct departmental meetings and facilitate ongoing training sessions.
Class And Program Oversight
Create and manage group exercise and mind/body class schedules, including fee-based programs like Pilates Reformer.
Monitor class quality and participation to ensure member satisfaction.
Member Retention & Satisfaction
Work closely with the Member Services Department to develop an effective onboarding system for new members.
Conduct facility tours, personally contact potential and new Health and Fitness members, and implement strategies for member growth and retention.
Direct Member Services
Provide equipment orientations, conduct fitness evaluations, and teach group classes or personal training sessions (5 hours weekly as part of the 40-hour workweek).
Maintain a visible and engaging presence on the fitness floor, fostering member interaction and support.
Administrative Tasks And Coordination
Manage the department's annual budget, including monthly projections and reporting to the Chief Wellness Officer.
Control payroll and ensure training sessions are appropriately scheduled and revenue aligns with budget targets.
Administrative Responsibilities
Communication and Marketing:
Create clear communication channels for members regarding programs, events, operational changes, and service disruptions.
Promote programs through JCC channels, the website, social media, and community outreach.
Reporting
Provide monthly membership statistics and updates on growth and retention strategies to the Chief Wellness Officer.
Department Expectations
Serve as a role model for health and wellness, maintaining a visible and positive presence in the Fitness Center.
Lead fitness-related events, such as open houses and member appreciation events.
Maintain a professional appearance in J-branded attire.
Qualifications
3-5 years of experience in facility management within the fitness, aquatics, or related industries.
Bachelor’s degree in a fitness-related field or an active Personal Training Certification from an NCCA-accredited organization (e.g., ACE, ACSM, NASM) preferred.
Experience creating and instructing fitness classes for diverse demographics, including adults, children, and individuals with special needs.
Operational knowledge of resistance, functional, and cardiovascular training equipment.
Specifications
Comfortable working in a fast-paced environment with a flexible schedule, including early mornings, evenings, and weekends.
Ability to lift and move objects up to 60 lbs.
Proven experience in team management, program development, and customer service excellence.
Excellent communication, leadership, and interpersonal skills.
Strong understanding of fitness trends and innovations.
Ability to manage multiple priorities and work in a fast-paced environment.
