Location: South Bay Los Angeles (On-site)
Reports To: Executive Director or Board Leadership
About the Organization
A dynamic and welcoming synagogue community is seeking a highly organized and hands-on Operations Manager to oversee daily operations, facilities, security, financial coordination, and event logistics. This role plays a pivotal part in ensuring that the synagogue operates smoothly, providing critical support to clergy, staff, and lay leadership. The Operations Manager will help maintain a well-organized, secure, and engaging environment for members while supporting membership growth and community engagement initiatives.
About the Role
The Operations Manager is responsible for the execution of day-to-day operations while also supporting the synagogue’s strategic initiatives. This includes:
• Facilities Management: Overseeing the physical campus, vendor contracts, and event logistics.
• Financial & Administrative Support: Assisting with budgeting, expense tracking, and financial reporting.
• Security & Safety Oversight: Ensuring a safe environment for members and guests.
• Staff & Volunteer Coordination: Managing administrative staff and volunteer engagement.
• Community Engagement & Fundraising Support: Assisting with membership retention, fundraising logistics, and event promotion.
This position requires exceptional organizational and communication skills to work closely with clergy, board leadership, members, and external vendors.
Key Responsibilities
1. Facilities & Event Management
• Oversee daily operations of the synagogue, ensuring facilities, equipment, and technology are properly maintained.
• Manage relationships with vendors, service providers, and contractors, including security, maintenance, IT, custodial staff, and event rentals.
• Coordinate facility usage for services, lifecycle events (weddings, b’nai mitzvah, funerals), educational programs, and community gatherings.
• Ensure compliance with safety regulations, security protocols, and emergency preparedness plans.
• Maintain supply and inventory management for administrative, operational, and event-related needs.
• Work with external contractors (as needed) for large-scale projects, repairs, or specialized event planning.
2. Administrative & Financial Coordination
• Support the finance team or Treasurer by tracking expenses, processing invoices, and ensuring adherence to budget guidelines.
• Oversee membership data and financial transactions, including dues collection, donation processing, and grant submissions.
• Provide logistical support for fundraising initiatives, including high holiday campaigns, annual giving programs, and donor recognition events.
• Assist with communications and marketing, ensuring timely distribution of email updates, newsletters, and social media announcements.
3. Staff & Volunteer Coordination
• Supervise administrative, maintenance, and support staff, ensuring efficient execution of responsibilities.
• Organize and lead regular staff meetings to align operations with synagogue goals.
• Develop a volunteer engagement plan, ensuring members have meaningful opportunities to contribute through committees and events.
• Work with clergy and board members to train and onboard new staff, volunteers, and lay leaders.
4. Security & Safety Oversight
• Liaise with the synagogue’s professional security team to maintain a secure environment for all members and guests.
• Implement and maintain building access procedures, including keycard systems, visitor protocols, and emergency drills.
• Coordinate with local law enforcement and security agencies for major events or increased threat levels.
5. Community Engagement & Membership Growth
• Support clergy and board leadership in developing membership engagement strategies to attract and retain members.
• Assist in implementing strategic initiatives to increase member participation in religious services, educational programs, and social events.
• Develop logistical support for new and prospective members, ensuring a welcoming experience.
• Serve as a primary point of contact for members, addressing inquiries, concerns, and feedback professionally and efficiently.
6. Fundraising & Development Support
• Partner with the board and clergy on fund development strategies, including grant writing, donor outreach, and fundraising event planning.
• Provide operational support for fundraising campaigns, including database management, donor tracking, and sponsorship coordination.
• Collaborate with lay leaders on grant applications, endowments, and planned giving programs to enhance financial sustainability.
7. Board & Leadership Collaboration
• Work closely with board committees (e.g., Finance, Building & Grounds, Membership, Fundraising) to align operations with strategic goals.
• Support board members in identifying gaps that may require additional volunteer or contractor involvement.
• Assist in board meeting logistics, including agenda preparation, reporting, and follow-up action tracking.
Qualifications & Experience
• Bachelor’s degree preferred; relevant experience in operations, nonprofit administration, or facilities management.
• 3-5 years of experience in an operational role, preferably within a synagogue, nonprofit, or community-based organization.
• Strong knowledge of facilities management, vendor coordination, and event logistics.
• Experience managing budgets, financial reporting, and donor stewardship.
• Proven ability to supervise staff, coordinate volunteers, and facilitate daily operations.
• Exceptional organizational and multitasking skills, with the ability to work under tight deadlines.
• Strong interpersonal and communication skills, able to engage with diverse stakeholders.
• Familiarity with Jewish customs, rituals, and holiday practices (preferred but not required).
• Proficiency in Google Suite, Microsoft Office, and membership/event management platforms (e.g., ShulCloud, Eventbrite).
• Ability to lift and move equipment as needed for event setup and facility maintenance.
• Willingness to work flexible hours, including evenings, weekends, and Jewish holidays as needed.
Why Join Us?
This role is ideal for a highly organized, detail-oriented professional who enjoys managing logistics, supporting community engagement, and ensuring smooth daily operations. As the Operations Manager, you will play a critical tactical and strategic role in keeping the synagogue thriving while collaborating with leadership to enhance membership engagement and financial sustainability.
Salary & Benefits
• Competitive salary based on experience
• Paid vacation & sick leave
• Healthcare benefits (if applicable)
• Opportunities for professional development and community involvement
Equal Opportunity Statement
We are committed to fostering a diverse and inclusive community. Candidates of all backgrounds are encouraged to apply.
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